According to Government Order no. 45/2014 and the present section 8, the Customer has the right to rescind from the sales contract without any further notice within fourteen (14) working days from the receipt of the Product, and in case of purchase of any service, within fourteen (14) working days from contracting.
If the Customer rescinds from the sales contract in accordance with 8.1 herein, he/she will be obliged to return the Product to Prieston on his/her own expense. In addition, the Customer is obliged to refund all damages to the Product resulting from improper use.
Warranty claims may be enforced by the Customer, if the Product has defects at the time of the handover of the Product. If the Customer was aware of the defect at the time of contracting, or he/she should have been aware of the defect, Prieston is exempted from warrant liability.
6.5. The Customer may enforce his/her warranty or guarantee claim within the given time as he/she transports the concerned Product on own expenses to Prieston’s head office. The Customer may also enforce his/her guarantee and/or warranty demands by sending the concerned product via post to Prieston with the detailed description of the defect as a base of the claim enclosed within. After the occurrence of the above, Prieston must, within fifteen (15) days from the delivery of the claim, ensure the fulfilment of the guarantee and warranty liability, provided that the claim is well-founded, in which case Prieston is also liable for the postal charges.